How to troubleshoot a Keurig K-Duo that doesn’t have power or shuts off
Contact customer service if all the buttons blink simultaneously.Contact customer service if the “add water” light continues to be illuminated even after refilling.
Make sure the water reservoir is properly seated on its base. Fill to and not beyond the MAX fill line. Try these troubleshooting steps if your Keurig K-Duo Plus brewer won’t brew:
